Terms of service
General Terms and Conditions of Service
This website is operated by Stornfield. Throughout the site, the terms “we”, “us” and “our” refer to Stornfield. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
Article 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
Article 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks.
Article 3 - Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time.
Article 4 - Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Article 5 - Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.
Article 6 - Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Article 7 - Delivery and Dispatch
All orders are subject to a handling time of 1-3 working days. Following dispatch, the estimated transit time to the United Kingdom is 5-10 working days. While we aim to meet these deadlines, please note that during peak periods, delivery may take up to 30 working days as per UK statutory limits.
Article 8 - Third-Party Links
Certain content, products and services available via our Service may include materials from third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
Article 9 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, which is compliant with the UK GDPR and the Data Protection Act 2018.
Article 10 - Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
Article 11 - Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances.
Article 12 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands, without prejudice to the mandatory consumer protection laws of the United Kingdom where the consumer is resident.
For any inquiries, please contact us at:
Email: support@stornfield.co.uk
Business Hours:
Monday – Friday: 8:00 AM – 6:00 PM GMT
Saturday – Sunday: Closed
Public Holidays: Closed
We will respond to your inquiry within 12 to 24 hours of receipt, Monday to Friday (excluding public holidays).